Online Return Policy
Merchandise returns & exchanges may be accepted within 30 DAYS of the date of purchase. In addition, an order confirmation must accompany all returns. All returns will be processed within 72 hours of receiving the item. Merchandise must be in its original condition, unworn & unwashed, with all tags attached. We reserve the right to refuse or limit returns or exchanges for any reason. Sale merchandise, swimwear, hosiery and spa products are FINAL SALE. Refunds will be made in the original form of payment.
Returns for online purchases will be shipped at the customer’s expense.
Please ship return items to:
SEED Peoples Market
2937 Bristol St. C100
Costa Mesa, CA 92626
**FREE IN-STORE RETURNS**
We are accepting free in-store returns! Please bring the packing slip and/or order confirmation email to receive a refund back to the original form of payment. Note that refunds may take 3-5 business days to process.
If you receive an item that is damaged, please contact us immediately. All damages must be reported within 72 hours upon delivery.
Feel free to reach out to us, if you have any questions or concerns at 714-708-3377 or firstname.lastname@example.org.
After you order has been processed, you should receive an email notification that your order has been shipped. This notification should include tracking information for your order as well!
An email notification will tell you when your item is ready for pick-up. Hours available to pick-up are currently 11am-4:30pm Sunday through Saturday. Please call ahead with any questions at 714-708-3377.
Holiday Return Policy
We’re lengthening our refund window for the holiday season. Purchases made after October 31st, 2022 will be eligible for return or exchange until January 15th, 2023. Eligible items returned with an original receipt will be refunded to your original payment method when returned before January 15th, 2023. Items purchased before or after this period will qualify for our standard return window. Please note, all existing policies, exceptions and exclusions apply for the holiday expansion.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval status your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
Exclusions apply. All sales final. We cannot retroactively apply discounts.
Please contact the SEED Peoples Market web team prior to sending any orders back to the store as we require that returns and exchanges be processed prior.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless agreed upon as a result of an order error. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.